Effective Date: 19/09/2025
1. Overview
Yarn Vista (“we”, “us”, “our”) strives to deliver your orders in a timely, safe, and efficient manner. This Shipping Policy explains how we handle order processing, shipping methods, delivery estimates, shipping costs, and any restrictions.
2. Order Processing Time
- Orders are processed within [X] business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- If there is any delay in processing (e.g. due to stock, verification, or other issues), we will notify you via email or phone.
3. Shipping Methods & Carriers
- We ship within Pakistan using reliable courier services
4. Delivery Times
| Region / Shipping Type | Estimated Delivery Time* |
|---|---|
| Within City / Metro Areas | [1-2 business days] |
| Within Pakistan (non-metro) | [3-7 business days] |
| International Standard | [10-21 business days] |
| International Express | [5-10 business days] |
*These are estimates. Actual delivery times may vary due to customs, holidays, or local courier conditions.
5. Shipping Costs
- Shipping costs are calculated based on weight, dimensions, destination, and chosen shipping speed.
- At checkout, you will see the applicable shipping fee before you complete your order.
- Free shipping may be available for orders over [Minimum Amount] (if you offer this).
6. Customs, Duties & Taxes (For International Orders)
- For international orders, customs, import duties, or taxes levied by your country are not included in our prices or shipping costs. These are responsibility of the recipient.
- Please check local laws in your country to understand potential additional charges.
7. Shipping Restrictions
- We currently do not ship to P.O. boxes / APO / FPO addresses .
- Some products may have restrictions or may require special handling (e.g. fragile items).
- If a product cannot be shipped to your location due to legal or logistical limitations, we will inform you as soon as possible.
8. Order Tracking
- Once your order is shipped, we will send you a confirmation email with a tracking number (if available).
- You can use this tracking number to follow the progress of the shipment until it arrives.
9. Lost or Damaged Shipments
- If your shipment arrives damaged, please take photos of the damage and contact us within [2] days of receipt. We will arrange replacement or a refund after verifying the issue.
- If your order is lost in transit, inform us after waiting for the maximum delivery time. We will work with the courier to trace the parcel. If proven lost, you may be eligible for a replacement or refund.
10. Changes to Shipping Policy
We reserve the right to change or update this Shipping Policy at any time. Any changes will be effective immediately upon posting on the site, and changes will be reflected in the “Effective Date” above.
11. Contact Us
If you have any questions or concerns about our shipping practices, please reach out:
Yarn Vista
Email: yarnvista1@gmail.com
Address: Neelam Block, Allama Iqbal Town, Lahore, Pakistan
Phone: +92 348 7059956