Effective Date: 19/09/2025

1. Introduction

Welcome to Yarn Vista. These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the website yarnvista.com (“Site”) and any services, products, or content offered (“Services”) by Yarn Vista (“We”, “Us”, “Our”). By using our Site or placing an order, you agree to be bound by these Terms. If you do not agree, do not access or use our Site or Services.

2. Definitions

3. Account Registration & Use

• You may need to create an account to place orders or access certain features. You guarantee that all information you provide is accurate, current, and complete.
• You are responsible for maintaining the confidentiality of your account login credentials. You accept responsibility for all activity that occurs under your account.
• You must be at least 18 years of age (or older if required in your jurisdiction) to use the Site.

4. Orders & Acceptance

• All orders placed through our Site are offers to buy. We reserve the right to accept or reject any order for any reason (e.g. product out of stock, pricing error).
• Once we accept your order, we will send you an email confirmation. That is the point when the contract between You and Yarn Vista becomes binding.
• We strive for accuracy but do not guarantee that product descriptions, pricing, images, colors will be error-free. If an error is discovered, we may cancel or revise the order.

5. Pricing & Payment

• Prices shown are in [insert currency, e.g. PKR / USD] and exclude shipping/duties unless indicated.
• Payment must be made at the time of order, unless we notify you otherwise. We accept payment methods specified at checkout.
• If payment is not received, we may cancel the order.

6. Shipping & Delivery

• Please refer to our Shipping Policy for information about processing times, shipping methods, delivery estimates, and shipping costs.
• Delivery times are estimates; delays outside our control (customs, courier delays etc.) are not our responsibility.

7. Returns, Refunds & Cancellations

• Our Return & Refund Policy applies. You may cancel your order before it has shipped. Once shipped, cancellations are not possible—then you may return per return policy.
• If a product is defective, damaged, or incorrect, contact us immediately with order details and photos.

8. User Conduct & Acceptable Use

You agree not to use the Site in ways that:

• Violate any laws or regulations.
• Infringe on the rights (intellectual property, privacy, etc.) of others.
• Interfere with the operation, performance or security of the Site.
• Attempt to hack, reverse-engineer, scrape or use bots to access data in unauthorized ways.
• Post false, defamatory, harmful content.

9. Intellectual Property

• All content on the Site (text, images, logos, graphics, designs) are owned or licensed by Yarn Vista and are protected by copyright, trademarks, and other laws.
• You may not reproduce, distribute, or use any content without our express written permission.

10. Disclaimers & Limitation of Liability

• The Services are provided “as is” and “as available.” We do not guarantee that the Site will always be secure, uninterrupted, or error-free.
• To the maximum extent permitted by applicable law, Yarn Vista disclaims all warranties, express or implied.
• We are not liable for: indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the Site or Products.
• Our total liability in any case shall not exceed the amount you paid for the Product(s) in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Yarn Vista, its employees, contractors, affiliates, and agents from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising because of:

• Your breach of these Terms;
• Your negligence or misconduct;
• Your violation of any rights of others.

12. Governing Law & Dispute Resolution

• These Terms are governed by the laws of [Your Jurisdiction, e.g. Pakistan / Province].
• Any dispute arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts of [City, Province / State].
• Before initiating legal proceedings, both parties agree to attempt to resolve the dispute by negotiation or mediation.

13. Changes to Terms

• We may update these Terms from time to time. We will post the revised version on the Site with a new “Effective Date.”
• By continuing to use the Site after changes, you agree to be bound by the new Terms.

14. Severability

If any part of these Terms is found to be invalid or unenforceable under applicable law, such part shall be severed from these Terms, and the rest of the Terms shall remain in full force and effect.

15. Contact Information

If you have questions or concerns about these Terms, contact us:

Yarn Vista
Email: yarnvista1@gmail.com
Address: Neelam Block, Allama Iqbal Town, Lahore, Pakistan
Phone: +92 348 7059956